Returns Policy
Returns
We honor our 100% money-back guarantee in all cases of insatisfaction.
To be eligible for a return, you must return your used and unused product to the address indicated below. Please include a note explaining why you are returning the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 to 7 days of receiving your return.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@earthwidehealth.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@earthwidehealth.com and send your item to: 405 Western Avenue, #60, South Portland, Maine, 04106-1705.
Shipping
To return your product, you should mail your product to:405 Western Avenue, #60, South Portland, Maine, 04106-1705.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.